Privacy Policy

Introduction

SkinUp Aesthetics & Wellness ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or interact with us.

Personal Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and mailing address
• Account information — login credentials and account preferences
• Communication preferences — your opt-in choices for email, SMS/text messages, and other communications
• Service-related information — appointment history, treatment preferences, and skincare concerns
• Device and usage data — IP address, browser type, pages visited, and interaction data collected through cookies and similar technologies

How We Use Your Personal Information

We use your personal information to:

• Provide, maintain, and improve our services
• Process appointments and waitlist registrations
• Send you updates, promotions, and marketing communications you have opted in to receive, including via email and SMS/text message
• Respond to your inquiries and provide customer support
• Personalize your experience and recommend treatments
• Comply with legal obligations and protect against fraudulent activity

Who We Share Your Personal Information With

We may share your personal information with the following categories of third parties:

• Service providers — companies that help us operate our business, such as email platforms, website hosting, and payment processing
• Professional advisors — legal, accounting, and other advisors in connection with the services they provide to us
• Legal and regulatory authorities — when required by law, regulation, or legal process

We do not sell your personal information. We only share your information as described in this policy and with your consent.

SMS/Text Messaging

If you opt in to receive SMS/text messages from us, we may send you appointment reminders, promotional offers, and other updates via text. Message frequency may vary. Message and data rates may apply.

SMS consent is not shared with third parties or affiliates.

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-subscribe. For help, text HELP or visit our website at https://myskinup.com.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from SkinUp Aesthetics & Wellness. This includes SMS messages for appointment reminders, order alerts, account notifications, promotional offers, and customer care.

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://myskinup.com.
• Visit our Privacy Policy and SMS Terms of Service.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how our website is used. You can manage your cookie preferences through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

You may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP
• Request information about the personal data we have collected about you

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SkinUp Aesthetics & Wellness
9789 SW 72nd St, Miami, FL 33173 (Get Directions)
Instagram: @skinup.aesthetics